SHAHN is an app-based, on-line truck booking platform. This platform connects customers and truck drivers at a click of a button. SHAHN is a part of Tanseeq Investment Group that has 16 successful companies specializing in select disciplines.
Tanseeq Investment Group is recognized as one of the most pioneering and innovative market leaders in the GCC. SHAHN specializes in transportation and delivery of small cargo.
Booking your truck requirement through SHAHN is easy. Just follow these steps:
SHAHN will then take care of the rest. But remember to keep your mobile handy for updates on your booking!
At the moment, SHAHN offers delivery drop off to all emirates while pickup services are available within Dubai and Sharjah. It is our intention to provide pick up services from all seven (7) emirates in the near future. We will be sending you notifications through different channels as soon as these services become available.
Your decision should be based on the weight and dimensions of the goods/materials you need to transport. You may refer to the table below to identify the truck that you need to book:
Note: The Customer must provide safe lifting equipment for any single piece material/equipment or any individually packed goods/materials weighing more than 50kgs.
The rates for hiring a SHAHN truck are based on the distance travelled in kilometers, the type of truck booked, and the waiting time involved. Please note that the rates shown on the app at the time of booking are “indicative only” and are based on the route proposed through the app. Billable rates are based on the distance travelled as per the route taken and any toll and parking charges.
Yes. SHAHN trucks are excellent alternative for your house shifting and furniture moving requirements. However, SHAHN does not provide packing services, hence, packing must be organized by the customer.
SHAHN is an on-demand truck booking platform that offers transportation of goods/materials. You can use SHAHN truck to transport any type of goods including home furniture and equipment. We will continue to update our website for any additional services available on offer.
Yes, SHAHN trucks are provided with 1 helper.
All instant booking requests are allocated immediately to our partner drivers and are completed within the same day. Future (scheduled) bookings are completed depending on the customer’s requirement.
SHAHN offers “instant booking” services to cater to your immediate requirements.
SHAHN also allows its customer the flexibility of booking in early for future needs. Note however:
When you cancel a booking, the fees set out below will be charged to your card or wallet:
SHAHN automatically allocates the nearest available truck to your location. The Expected Time of Arrival (ETA) will depend on your distance from the nearest available truck and the road/traffic conditions in your area and would be displayed while booking the trip. However, this could vary depending on the actual traffic and road conditions that may change. Before making a booking, make sure that you are aware of your community/building rules with regards to movers’ pickup schedule restrictions to avoid cancellation penalties. (Gated communities and buildings usually have schedule restrictions for ingress/egress).
At the moment, SHAHN receives payment through Debit Card and SHAHN wallet facilities.
Additional payment options will be updated in our app as and when available.
The SHAHN app can be used to book your requirements 24/7. However, the Job booking allocation will depend upon the vehicle availability at your requested time.
SHAHN has a trip estimate calculator. It gives you an indicative rate considering the following:
The fees calculated as shown on the app at the time of booking are indicative only. The actual fees will be calculated per the actual distance travelled from pick up to the drop off. These fees may differ due to several reasons:
Yes. You can track the location of the vehicle through the App. The app features push notifications as long as the app notifications are enabled on your mobile.
Once a booking is confirmed, the locations set may not be changed. In this case, a new booking must be placed.
SHAHN app allows UP TO 4 destinations stops per booking request. Customers need to make separate bookings for requirements in excess of four (4) destinations. However, please note that the customer:
SHAHN is your best option for your moving requirements; here’s why:
SHAHN does not transport passengers, arms and ammunition, pets, chemicals, unsecured flammable objects and/or any other items which are illegal and which could endanger the safety and well-being of our driver-partners.
SHAHN sends invoice to the customer’s registered email address after each successful transaction.